Terms of Service

Read these terms carefully before using Siglance's website and services.

Posted Date: January 30, 2026Effective Date: January 30, 2026

Welcome

Welcome to Siglance! These Terms of Service ("Terms") govern your use of our website at www.siglance.ai and our software automation services.

By using our website or services, you agree to these Terms. If you do not agree, please do not use our services.

1. ABOUT OUR SERVICES

Siglance provides software automation services to businesses. Our services may include consultation, custom automation development, implementation, and ongoing support as agreed upon in separate project agreements or proposals.

2. ACCEPTANCE OF TERMS

By accessing our website or engaging our services, you represent that:

You are at least 18 years old
You have the authority to enter into this agreement
You will comply with all applicable laws and regulations

3. USE OF OUR WEBSITE

You may use our website to:

Learn about our services
Contact us for inquiries
Access resources we make available

You may not:

Use the website for any illegal purposes
Attempt to hack, disrupt, or damage the website
Copy or scrape content without permission
Impersonate others or provide false information

4. OUR SERVICES

Service Scope:

Services are provided based on agreed project scope, timeline, and deliverables
Specific terms for each project will be outlined in separate agreements or proposals
We reserve the right to refuse service to anyone for any reason

Service Delivery:

We will make reasonable efforts to meet agreed timelines
Delays may occur due to factors beyond our control
You must provide necessary access, information, and cooperation

5. PAYMENT TERMS

Fees are based on project scope and will be outlined in proposals or invoices
Payment terms will be specified in each agreement (typically net 15-30 days)
Late payments may incur interest charges or service suspension
All fees are exclusive of applicable taxes
Refunds are handled on a case-by-case basis

6. CLIENT RESPONSIBILITIES

You agree to:

Provide accurate information and required access to systems
Respond to requests for information in a timely manner
Maintain confidentiality of any credentials we provide
Not hold us liable for issues caused by your systems or third-party services

7. INTELLECTUAL PROPERTY

Client Data:

You retain ownership of all data and content you provide to us
You grant us permission to use your data solely to deliver services

Our Work Product:

Ownership of deliverables will be specified in project agreements
Generally, you receive rights to use deliverables upon full payment
We retain rights to general methodologies and tools we develop

Our Materials:

Our website content, branding, and proprietary tools remain our property
You may not use our trademarks without written permission

8. CONFIDENTIALITY

Both parties agree to:

Keep confidential information private
Not disclose confidential information to third parties
Use confidential information only for the project purpose
Return or destroy confidential information upon request

9. WARRANTIES AND DISCLAIMERS

We warrant that:

Services will be performed in a professional manner
We have the right to provide the services

DISCLAIMER: SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WHILE OUR AUTOMATION IS DESIGNED TO REDUCE MANUAL WORK, WE DO NOT GUARANTEE SPECIFIC RESULTS OR OUTCOMES, AS PERFORMANCE MAY DEPEND ON THIRD-PARTY TOOLS, DATA ACCURACY, AND USER CONFIGURATION.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 6 MONTHS PRIOR TO THE CLAIM
WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES
WE ARE NOT LIABLE FOR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
WE ARE NOT LIABLE FOR ISSUES WITH THIRD-PARTY SERVICES OR SYSTEMS

11. INDEMNIFICATION

You agree to indemnify and hold Siglance harmless from any claims, damages, or expenses arising from:

Your use of our services
Your violation of these Terms
Your violation of any laws or third-party rights
Content or data you provide to us

12. THIRD-PARTY SERVICES

Our services may integrate with third-party platforms and tools
We are not responsible for third-party service performance or availability
Third-party services are subject to their own terms and conditions
You are responsible for compliance with third-party terms

13. TERMINATION

Either party may terminate:

Active projects as specified in the project agreement
Ongoing services with 30 days' written notice

We may immediately suspend or terminate services if you:

Violate these Terms
Fail to pay invoices
Engage in fraudulent or illegal activity

Upon termination:

You must pay for all services rendered
We will return or destroy your data as requested
Confidentiality obligations continue

14. CHANGES TO TERMS

We may update these Terms from time to time
Changes will be posted on this page with a new effective date
Continued use after changes constitutes acceptance
Material changes will be communicated via email when possible

15. PRIVACY

Your privacy is important to us. Please review our Privacy Policy at www.siglance.ai/privacy to understand how we collect, use, and protect your information.

16. GOVERNING LAW

These Terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Karachi, Sindh, Pakistan.

17. GENERAL PROVISIONS

Entire Agreement: These Terms, along with any project agreements, constitute the entire agreement between you and Siglance.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver: Our failure to enforce any right does not waive that right.

Assignment: You may not assign these Terms without our written consent. We may assign our rights and obligations.

Force Majeure: Neither party is liable for delays or failures due to circumstances beyond reasonable control (natural disasters, war, pandemics, etc.).

18. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

Siglance

Karachi, Sindh, Pakistan

Email: info@siglance.ai

Website: www.siglance.ai

Last Updated: January 30, 2026

ACKNOWLEDGMENT

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.